Last updated: 07 January 2026

1. Introduction

Day Hurst Financial is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website or contact us.

This policy applies to all personal data collected through our website, email, phone, or other forms of communication.

2. Who We Are

Data Controller:
Day Hurst Financial
17 Rodney Road, Backwell
Bristol, BS48 3HR

Email: sian@dayhurstfinancial.com
Phone: 07888 645174

Day Hurst Financial is an Appointed Representative of Ingard Financial Limited, which is authorised and regulated by the Financial Conduct Authority.

3. What Personal Data We Collect

We may collect and process the following information:

• Name
• Email address
• Telephone number
• Address (where relevant to your enquiry)
• Information you provide when completing contact or enquiry forms
• Information provided during consultations relating to mortgages or protection
• Technical data such as IP address, browser type, and device information

We do not collect unnecessary personal data.

4. How We Use Your Data

We use your personal data to:

• Respond to enquiries and requests
• Provide information about our services
• Arrange appointments or consultations
• Comply with legal and regulatory obligations
• Improve our website and services

We will only use your data where we have a lawful basis to do so.

5. Lawful Basis for Processing

We process your personal data under one or more of the following lawful bases:

• Your consent
• Performance of a contract or steps prior to entering a contract
• Compliance with legal or regulatory obligations
• Legitimate interests, where these do not override your rights

You may withdraw consent at any time.

6. Sharing Your Data

We may share your data with:

• Ingard Financial Limited (our network)
• Lenders, insurers, or providers relevant to your enquiry
• Regulatory bodies where legally required
• Professional advisers or service providers who support our operations

All third parties are required to handle your data securely and lawfully.

7. How We Store and Protect Your Data

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, or disclosure.

Your data is only retained for as long as necessary to fulfil its purpose and meet regulatory requirements.

8. Your Rights

Under UK data protection law, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request erasure of your data
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time

To exercise your rights, contact us using the details above.

9. Complaints

If you are unhappy with how your data is handled, you have the right to complain to the Information Commissioner’s Office (ICO):
www.ico.org.uk

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.